Delete your account and associated data
Teacher’s Friend is operated by XQRA. You can request account deletion without installing the app.
Request deletion
Sign in to the web app with the account you want deleted. Open Profile → Account & sign-in → Delete account. Review the information, verify your identity again if requested, and type DELETE to confirm. A request is not confirmed just by opening this page.
Checking whether self-service deletion is available…
Open Teacher’s FriendIf self-service deletion is unavailable, or you cannot access your account, contact support@teachersfriend.app to request deletion. We must verify ownership before removing account data. Do not send your password.
What deletion removes
Your account identity, profile, cloud teaching documents, classroom records, community posts, account coin records, and original paper photos associated with the account are removed. An active billed generation must finish before deletion can complete. Keep the deletion screen or its saved receipt to check progress if a connection fails.
After completion, the app removes that account’s teaching data from the device where deletion is completed. Exported or shared copies, copies held by other people, and offline copies on other devices are not remotely erased.
A minimal, content-free deletion receipt and hashed account identifier remain to prevent old sessions from restoring deleted data. Protected database backups remain until their normal rotation. Deletion cannot be cancelled once confirmed.
Apple-linked accounts
For an existing Apple-linked account whose Apple token we do not hold, account deletion can still proceed. This does not revoke the Apple connection. After deleting your account, remove Teacher’s Friend from Sign in with Apple in your Apple Account settings. Apple sign-in is currently disabled in Teacher’s Friend.